Terms & Conditions

1. General

By accessing or using the BATWOMAN website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

2. Products and Pricing

Product descriptions, images, prices and availability are displayed on the website. Prices and product availability may change without prior notice.

We make reasonable efforts to display product information accurately. Minor differences in colour or appearance may occur depending on your device display.

3. Orders

An order is created when you complete the checkout process. An order becomes confirmed after successful payment verification or confirmation of the applicable payment method.

We reserve the right to cancel an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity or other operational issues.

4. Payments

Online payments are processed through our authorized payment provider. Payment information is handled according to the applicable payment provider's terms and security practices.

5. Shipping and Delivery

Orders are prepared for shipment after successful order confirmation and payment verification.

Standard deliveries may be handled through our logistics partner. Delivery times can vary depending on the destination, courier availability, weather, operational conditions and other circumstances outside our direct control.

Tracking information may be provided once shipment details become available.

6. Returns and Refunds

Return and refund eligibility depends on the condition of the product and the applicable BATWOMAN return policy.

Products returned must meet the applicable return requirements. Items that have been used, damaged, altered or otherwise fail to meet the return requirements may not be eligible for return or refund.

Approved refunds will be processed through the applicable payment method or payment channel.

7. Order Cancellation

Cancellation availability may depend on the current status of the order. Once an order has entered processing or shipment, cancellation may no longer be possible.

8. Account Responsibility

Customers are responsible for providing accurate account, contact and delivery information. Incorrect delivery information may affect successful delivery.

9. Changes to These Terms

BATWOMAN may update these Terms & Conditions when necessary. Updated terms will be published on this page.

10. Contact

If you have questions regarding orders, shipping, returns or these Terms & Conditions, contact our support team.